Privacy Policy

This Privacy Policy explains how Plum Valley Stop processes personal data in connection with its website and personal development courses. It describes what we collect, how we use it, when we share it, and the choices and rights available to users.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

Depending on your location and the applicable law, you may have rights relating to access, correction, deletion, restriction, objection, and data portability. You may also have the right to lodge a complaint with a supervisory authority if you believe your data has been handled unlawfully.

Available rights depend on the legal basis and the nature of the processing.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify your identity before acting on a request. We will review requests within the period required by applicable law and may decline or limit a request where an exception applies.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Data Retention

We retain personal data for the period necessary to provide the site, manage course participation, meet legal and accounting obligations, resolve disputes, and maintain security. When data is no longer needed, we delete it or anonymize it unless a longer retention period is required by law.

Data is kept only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our processing practices, legal requirements, or service structure. The revised version will apply from the date it is made available on the site, unless a different effective date is stated. We encourage users to review the policy periodically.

We review this policy when our practices or legal obligations change.
GDPR
EU framework

GDPR Overview

Where GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or legitimate interests, depending on the context. We limit processing to what is necessary for the stated purpose and apply appropriate safeguards to protect personal data.

Because Plum Valley Stop is based in Denmark and serves users in the EU/EEA, GDPR applies to personal data processed in scope of this policy.

Reference framework
Supervisory Authority
Datatilsynet
This section describes the GDPR framework that applies to relevant users.
GDPR Rights

Your GDPR Rights

Where GDPR applies, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to receive a copy of data you provided in a portable format where the legal conditions are met. If processing is based on consent, you may withdraw it at any time without affecting prior processing.

The rights described below apply subject to the conditions and exceptions set out in the GDPR.

Privacy Contact

Privacy contact
Telephone
+45 34 29 62 24
Postal address
Torvegade 2A, 3700 Rønne
General contact

Use the contact details below for privacy questions and rights-related requests.

01

How We Use Data

We use personal data to operate the website, provide and administer courses, process registrations and inquiries, manage accounts and transactions, communicate with users, maintain security, monitor performance, improve content and functionality, and comply with legal obligations. We may also use data to handle disputes, enforce terms, and support internal recordkeeping.

Processing is limited to operational needs and the purposes stated in this policy.
02

Service Providers and Partners

We may share personal data with hosting, analytics, payment, communications, and other service providers that support the operation of the site and course services. These parties act on our instructions or in a separate controller role where applicable, and they are expected to handle data in a manner consistent with their role and legal obligations.

Service providers receive only the information needed to perform their assigned functions.
03

Legal Disclosures

We may disclose personal data when required to comply with law, a court order, or a valid request from a public authority. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Plum Valley Stop, users, or others.

Disclosures to public authorities are made only where a lawful basis exists.
01

Personal Data We Collect

We may process identifiers and contact details, account or course registration information, payment-related records where needed, communications sent to us, and technical data such as device, browser, and usage information. We also process information generated through participation in personal development courses, including progress and interaction records where applicable.

The categories collected depend on how the site is used and what information is submitted.
02

Sources of Personal Data

We collect personal data directly from you when you submit forms, register for courses, or communicate with us. We also receive data automatically through your use of the site, including cookies and similar technologies, and from third parties that support hosting, analytics, payment processing, or other operational functions.

Information comes from users, site activity, and service providers involved in operating the site.
03

Cookie Categories

We use essential cookies to support core site functions, such as page navigation and security. We may also use preference cookies to remember selected settings and analytics cookies to understand how the site is used and to improve performance. Non-essential cookies are used only where permitted by applicable law and, where required, after consent.

The site uses a limited set of cookie categories for operation, measurement, and preference handling.
04

Cookie Controls

You may block or delete cookies through your browser settings, although some site functions may not work properly if essential cookies are disabled. Where a cookie banner or preference tool is provided, you can use it to manage non-essential cookies. Browser-based controls remain available even after you leave the site.

Cookie preferences can be adjusted through browser settings and, where available, site controls.